Returns & Refunds

At KAIRI, we carefully inspect every order before it is shipped to ensure it meets our quality standards. As a result, we do not accept returns or exchanges for reasons such as change of mind, incorrect choice, or personal preference.

Damaged or Defective Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please email help@wearkairi.com with:

• Your order number

• A description of the issue

• Clear photos of the damaged, defective, or incorrect item

Once your claim has been reviewed and approved, we will offer a replacement or a full refund at no additional cost.

Refunds

If your refund request is approved due to a damaged, defective, or incorrect item, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to be processed after the item has been reviewed or after your claim has been approved.

Contact Us

If you have any questions regarding your order, please contact us at:

help@wearkairi.com

KAIRI Eyewear
Designed in the Mediterranean.